Business systems built round how you work
Built round the way your business already works, for a fixed price in writing, and looked after by the people who built it. Bespoke software and mobile apps, designed, built and supported by the same team.
Booked online in a minute. It arranges our free Business Systems Assessment, in person or online. We talk you through where we can save you time and money, how much, and what it would cost.
Not ready for a call? Get your systems score in three minutes: twelve questions, an estimate of the hours and money one system would free up, no obligation.
In practice
Three worked examples from the kind of offices we build for. What was there, what we built, and what changed. All eight case studies.
Record requests chased by the system with a client upload page, filing dates in one view, capacity per person visible to the partners.
Last January ran on normal hours. Read the study Recruitment agency, Manchester, 8 staffTimesheets approved by the client online, invoices and contractor payment runs generated from the approved hours, margin per placement live.
Friday invoicing from a day to under an hour. Read the study Lettings agency, Bury, 6 staffEvery certificate date calculated and chased, maintenance jobs closed with photos from the contractor's phone, landlords logging in for statements.
No lapsed certificate since go-live. Statements in an afternoon. Read the studyWhat we do
We've been building the systems businesses run on for years, from a first job tracker to AI that reads paperwork and answers calls, video analysed as it's recorded, and the controls behind a building. Whatever you run on today, we build it into one system with logins, history and backups, put your team on it, automate the routine work where it saves time, and keep it working from then on. The work has a shape rather than a size: it can start with one team and grow to several sites, and there's no ceiling on what it can take on.
The one thing the whole business depends on, built into a system of its own. One version of the truth, a full history, and live in days or weeks, depending on size. Small jobs are welcome: one report, one automation, two systems joined up.
Several sites and one set of numbers. Customers and subcontractors logged in, your accounts package connected, AI reading documents and drafting quotes, camera and sensor data analysed as it comes in, approvals and a full audit trail.
The day's work on a phone, completed as it happens, with photos, checklists and signatures sent straight back to the office. iPhone and Android, published to the stores and looked after by us. About app development
Is this for you?
Most of the firms we work with are owner-run, between five and fifty people, and run on something that started small. For most of them the hours saved are worth more than the system costs, and the free assessment is where we show the sums for your business before anyone commits.
Not sure? A short call settles it either way, and it costs nothing to ask.
What it costs
Bespoke has a reputation for being something only big companies buy. It isn't any more. The price is decided by how much the first system has to do, and the first system is usually small.
Scope, price and timescale in writing, with what's not included written down as clearly as what is. Hosting and support is a fixed monthly fee agreed at the same time, so you know the full running cost up front. No day rates.
The first system is the one thing the business leans on most, built to do that job well. It's live in days or weeks, depending on size, and the rest follows as a change rather than a new project. You pay for what you need now.
In the free assessment we count where the hours go: the typing twice, the ringing round, the month end. Then we put that against a written price, so you can see whether it pays for itself before anyone commits to anything.
Want to do the sums yourself first? Is bespoke software worth it for a small business? shows you how, in an afternoon.
What we build
Bespoke software, custom software, a business system: whatever you call it, each one is built for the business that needs it rather than bought off the shelf and worked around. These are the common starting points, not the limit of what we take on.
Jobs, bookings and money moving through the day.
Who you work for, who does the work, and every conversation.
What you own, what you must prove, and the paperwork behind it.
Other systems, other sites, the phone in the van and one set of figures.
Have something else in mind? Tell us about it, or see all the systems we build. Any of them can read phone video for damage and stock or answer website chat from your own data.
Who we work with
Skip yards, plant depots, site teams, hauliers, workshops, engineers, food producers, venues, clinics and salons, lettings offices, legal practices and debt advice firms, with one depot or several sites. Pick your line of work to see what we build for it.
Free Business Systems Assessment
We look at how the work runs and what it runs on, then send you a short list: where we can save you hours and money, what each piece would add to the business, and what it would take. Almost every firm we visit has savings worth having. In person or online, whichever suits you. Nothing to pay, nothing to sign.
How we work
The same seven steps on every project, so you always know what's happening, what it costs and what comes next. Your current way of working carries on until the new system has proved itself.
Booked online in a minute. You tell us what you'd like the system to do and we ask questions. For most firms it arranges the free Business Systems Assessment. No commitment.
Scope, price and timescale agreed before anything starts, with what's not included written down as clearly as what is.
Usually a few weeks for a first system, with regular updates and early warning if anything changes.
You use the real system with your own data while there's still time to adjust how it works.
Sessions for the office and for anyone on the road, plus a written guide your team keeps.
Usually alongside your current process for the first week, so the switch is calm.
Hosted, backed up, monitored and developed as your business changes.
After go-live
Everything needed to keep your system secure, available and up to date, included as part of the service.
Certificates, domains and updates handled. Nothing for you to renew.
Stored separately from the live system and kept for thirty days.
Checked every few minutes, so we usually know about a problem first.
Cyber Essentials certified, patched and kept current.
New fields, reports and statuses, with what the monthly covers agreed at the start.
Direct to the team that built it. 8am to 6pm weekdays and Saturday mornings.
Exported in a standard format whenever you ask.
New sites, logins or modules as a change rather than a rebuild.
Who we are
We've built and run the systems UK businesses depend on for years: AI that reads paperwork and answers the phone, video analysed as it's recorded, control systems, apps in the stores, and plenty of small jobs in between. Because we look after everything we build, we build it to last and keep it straightforward for your team.
You deal directly with the people who design, build and support your system. No account managers, no call centre, and no handover to a team you've never met.
We don't publish client names, so our customers aren't turned into a list for other suppliers. Once we've spoken, we're happy to put you in touch with a customer in a similar line of work who can tell you what we're like to work with.
Where we work: software and app developers in Bury, software developers for Manchester businesses, software developers for Bolton firms, and across the north west.
Or send us a note
Pick what you'd like to keep track of, add a line if you want to, and leave a name and a way to reach you. We'll take it from there. Wanting it quicker or tidier is reason enough.
Want to hear it from someone else? After the intro call, we'll put you in touch with a customer in a similar line of work.
Questions
Nine of the questions we're asked most. The full list covers cost, timing, data, apps and what happens after go-live. Anything else, ask us.
Three short guides, written for owners rather than IT departments: bespoke software or off the shelf, moving off spreadsheets without stopping work, and is bespoke software worth it for a small business.
Every project has a fixed price, agreed in writing before work starts. We look at what you need first rather than quoting from a description, so the price fits the job. We won't come back asking for more because something turned out harder than expected. After the intro call we'll give you a clear sense of whether it's a small project or a larger one, so you can decide before anyone spends time on a detailed quote. Ongoing hosting and support is a fixed monthly fee, agreed at the same time.
Not usually, and it's easy to find out. The cost is decided by how much the first system has to do, and the first system is normally the one thing the business leans on most, built to do that job well. In the free assessment we count the hours that go on typing things twice, ringing round and month end, then put that against a fixed price in writing. For most of the firms we work with the hours saved are worth more than the system costs, and if the sums don't work for yours we'll say so. Our guide on whether bespoke software is worth it shows you how to do the sums yourself.
It's a fair question, and we'd ask it too. Every system is documented as we go, hosted on mainstream UK infrastructure rather than anything of our own making, and backed up every night to a separate location. Your data can be exported in a standard format whenever you ask, and we'll show you how on day one.
A small system can be live in days, and a bigger one in weeks rather than months. If we think something will take longer, we'll tell you before you've committed to anything.
Yes. We build apps for iPhone and Android, published to the App Store and Google Play and connected to the same system your office uses. Where a mobile web app will do the job just as well, we'll recommend it.
Off-the-shelf software is built for the average business, so your team adapts to it. Bespoke software is built around how your business already works, with only the screens and steps you need. It tends to make sense when your work has a shape packaged software doesn't quite fit, or when several tools need to become one.
Usually, yes. Much of what we build connects to software a business already relies on, such as accounts and payroll, so figures are entered once rather than twice.
Not at all. The people who'll use the system have a say in how it works before it goes live, and everyone is trained before launch.
Less than people expect. Usually the intro call, an hour or two to walk us through how the work moves, a review session with your own data, and training before go-live. We do the rest.
